Pharmacy & Prescription Fulfillment
Understanding Who Does What
When healthcare is delivered online, patients should understand exactly who is responsible for each part of their care.
Bodi Envi provides the telehealth technology and patient experience.
Licensed healthcare providers with Wasef Health, PA, evaluate patients and make prescribing decisions.
VialsRx, a 503A licensed pharmacy, dispenses and fulfills prescribed medications.
Bodi Envi does not manufacture, compound or dispense medication.
Who Does What?
Four separate, separately licensed roles are involved in getting a patient from an online assessment to a filled prescription.
- 01Bodi Envi
- Telehealth technology and patient experience.
- 02Licensed healthcare provider
- Medical evaluation and prescribing.
- 03Wasef Health, PC
- Clinical care.
- 04VialsRx
- Dispensing and fulfillment.
What Happens When Medication Is Prescribed?
If a licensed healthcare provider determines that prescription treatment is medically appropriate, the provider sends a prescription to VialsRx, a 503A licensed pharmacy.
The pharmacy is responsible for dispensing the medication according to the prescription.
After medication is filled, it is shipped to the patient's address.
What Is Bodi Envi's Role?
Bodi Envi helps provide the technology and administrative infrastructure connecting patients, healthcare providers and other appropriate participants in the care process.
Bodi Envi is not the dispensing pharmacy.
Bodi Envi does not independently prescribe medication.
Bodi Envi does not manufacture or compound medication.
What Is the Healthcare Provider's Role?
Licensed healthcare providers are responsible for clinical decisions. That includes:
Reviewing patient health information
Determining whether treatment is medically appropriate
Selecting treatment when appropriate
Writing prescriptions
Monitoring treatment
Making appropriate treatment adjustments
What Is the Pharmacy's Role?
VialsRx, a 503A licensed pharmacy, is responsible for functions associated with dispensing the prescription.
Depending on the medication and pharmacy, this can include:
Prescription processing
Medication preparation where applicable
Dispensing
Labeling
Packaging
Shipping
Pharmacy-specific medication instructions
Which Pharmacy Does Bodi Envi Use?
Bodi Envi currently works with VialsRx, a 503A licensed pharmacy, as a pharmacy partner.
How Do I Know Which Pharmacy Filled My Prescription? Patients should be able to identify the dispensing pharmacy through information associated with their prescription and medication. Look at:
Prescription information
Medication label
Packaging
Shipping information
Patient portal information where applicable
If you're uncertain, contact the support team at info@bodienvi.com.
What About Personalized Compounded Medication?
Some prescriptions may involve personalized compounded medication when prescribed by a licensed healthcare provider and permitted under applicable law.
Personalized compounded medications are not FDA-approved.
They do not undergo FDA premarket review for safety, effectiveness or quality.
Personalized compounded semaglutide is not equivalent to an FDA-approved semaglutide product.
Personalized compounded tirzepatide is not equivalent to an FDA-approved tirzepatide product.
Compounding pharmacies are regulated by the board of pharmacy for sterile compounding and required to follow United States Pharmacopeia standards.
What Should I Check When My Medication Arrives?
Patients should review:
Their name
Pharmacy name
Medication name
Concentration where applicable
Prescribed directions
Storage instructions
Beyond-use or expiration information where applicable
Packaging condition
If something appears incorrect, damaged or unclear, contact the customer service department. Any questions should be directed to support at info@bodienvi.com or by calling 1-855-348-2630.
Questions About Your Prescription?
Clinical questions should be directed to your healthcare provider via the patient portal.
Questions specifically related to dispensing, packaging or pharmacy fulfillment need to be addressed with support at info@bodienvi.com or by calling 1-855-348-2630.
Learn How Bodi Envi Works
See the full path from your first assessment to ongoing care, or understand what compounded medication is and is not.